a home of one's own

the great folks at great floors finally sent another team of "experts" to deal with the squeakiness of my kitchen floor and finsih off trimming the toe-kicks with quarter rounds. it looks garish and odd with the rest of the wood tones in the kitchen (of course, stain did not match!) but i have given up. as for the squeakiness, the guy inspected the area and said triumphantly: "u know what? it's your heat register cover that some of the boards are scratching against." like he had nothing to do with cutting the boards too long. he was the same guy who laid the floor. he nodded his head and added: "the wood must have expanded." oh yeah??? wood does that - does it? i guess that's why "floor installers" need to cut the planks, allocating for such 'acts of god'.
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stay away from great floors (boise) when it comes to installing your floor (they have a good variety in material though). and by *all* means, stay away from randy stone as your sales guy.