what does one have to do to get some service around here?
i teach my students in class how the fastest growing sector in the U.S. economy is services. and yet every time i pick up the phone book to avail myself of these 'services' i come away feeling frustrated and depressed - by the sheer lack of this very thing - service!
i will need to remodel the master bath in my (potential) new home. this desicion has already led to long conversations on the phone with people in the 'know', i.e., the bathroom remodeling business. so far, i haven't found anyone who will do the job and do it right, with full accountability. handymen will not be responsible for material, nor will they give you prior estimates or a list of materials they will need (you are supposed to know this naturally). contractors will not guarantee their estimates and deadlines. plumbing equipment stores such as lowes and home depot won't deliver the heavy and awkward fixtures, or lumber yards won't deliver the 2 by 4s. plumbers won't help pre-measure the space for exact fitting of fixtures. how does one co-ordinate this many-headed medusa of a remodel ordeal? no wonder you hear all the horror stories everytime someone you know has dared to remodel. for all that talk about service, you are completely on your own in this. you are the driver, the plumbing/construction/electrical wizard, the heavy lifter, the design person yourself. am i missing sth here? where is the SERVICE?
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correction: lowe's does deliver - for a charge. Home Depot rents trucks that you can use to transport your purchases. Lowe's does not rent tile cutters. Home Depot does.
i will need to remodel the master bath in my (potential) new home. this desicion has already led to long conversations on the phone with people in the 'know', i.e., the bathroom remodeling business. so far, i haven't found anyone who will do the job and do it right, with full accountability. handymen will not be responsible for material, nor will they give you prior estimates or a list of materials they will need (you are supposed to know this naturally). contractors will not guarantee their estimates and deadlines. plumbing equipment stores such as lowes and home depot won't deliver the heavy and awkward fixtures, or lumber yards won't deliver the 2 by 4s. plumbers won't help pre-measure the space for exact fitting of fixtures. how does one co-ordinate this many-headed medusa of a remodel ordeal? no wonder you hear all the horror stories everytime someone you know has dared to remodel. for all that talk about service, you are completely on your own in this. you are the driver, the plumbing/construction/electrical wizard, the heavy lifter, the design person yourself. am i missing sth here? where is the SERVICE?
...
correction: lowe's does deliver - for a charge. Home Depot rents trucks that you can use to transport your purchases. Lowe's does not rent tile cutters. Home Depot does.
